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At Utility Promotions, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard the information you provide when using our services, calling us, or interacting with our website.

1. Information We Collect

We may collect personal information, including:

  • Name, phone number, email address, and physical address

  • Service details and project requirements

  • Payment information provided over the phone for booking appointments

  • Any other information you voluntarily provide when contacting us

2. How We Use Your Information

We use your information to:

  • Provide and schedule our handyman, plumbing, electrical, painting, carpentry, roofing, cleaning, and renovation services

  • Respond to inquiries and provide quotes or estimates

  • Process payments securely when confirming appointments

  • Communicate important updates about your service or appointment

  • Improve our services and customer support

3. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. Your information may be shared only with:

  • Service providers or contractors involved in your scheduled work (only as necessary)

  • Legal authorities if required by law

4. Security of Your Information

We take appropriate security measures to protect your personal information, including:

  • Secure handling of payment information during phone bookings

  • Limiting access to authorized personnel only

  • Protecting electronic data with encryption and secure storage

5. Phone-Based Interactions

When you call us to request a quote or book a service:

  • Your call may be recorded for quality assurance and training purposes

  • Payment details provided over the phone are handled securely and confidentially

  • Appointment confirmations require valid payment information to secure your booking

6. Your Privacy Rights

You have the right to:

  • Request access to your personal information we hold

  • Request correction of any inaccurate information

  • Opt out of marketing communications

To exercise these rights, contact us at the details below.

7. Changes to This Privacy Policy

We may update this policy periodically. The latest version will always be posted on our website. Please review it regularly to stay informed.

8. Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact us:
Phone: (409) 269-5266
Address: 1201 PebbleBrook Dr, Mickinney, TX 75071
Email: query@utilitypromotionsllc.online